Last Updated: June 2026
At Kunn Organics, we are committed to providing high-quality organic and natural products. Due to the nature of our products, we only accept returns for items that are defective or damaged upon arrival.
Returns for Defective Products Only
We accept returns and offer replacements or refunds only if:
- The product is defective.
- The product is damaged during shipping.
- The product received is different from the item ordered.
To be eligible for a return, you must notify us within 48 hours of receiving your order and provide:
- Your order number.
- A description of the issue.
- Clear photos showing the defect, damage, or incorrect item received.
Non-Returnable Items
We do not accept returns or exchanges for:
- Products that have been opened, used, or consumed.
- Change of mind or personal preference.
- Products ordered incorrectly by the customer.
- Products that have been damaged due to improper handling or storage after delivery.
Refunds & Replacements
Once your claim is reviewed and approved, we will:
- Send a replacement product at no additional cost, or
- Issue a full refund to the original payment method.
Refunds are typically processed within 5–10 business days after approval, depending on your payment provider.
Return Shipping
If a return is required for an approved defective product claim, Kunn Organics will provide instructions for the return process and cover any applicable return shipping costs.
Order Cancellations
Orders may be cancelled before they are processed and shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you believe you have received a defective or incorrect product, please contact us as soon as possible:
Kunn Organics
Website: Kunn Organics
Email: Kunnbeorganic@gmail.com
Phone: +92 318 2167002 | +92 334 3445373
We appreciate your trust in Kunn Organics and will work to resolve any product quality issues promptly. Our customer support team will respond as quickly as possible to assist you.